Emergency Lighting Signature Services

Preventative Maintenance Plans

Thomas & Betts Global Services Preventative Maintenance Plans offer an annual inspection of your equipment to identify and correct potential problems before a crisis occurs. Our comprehensive plans additionally provide all-inclusive coverage for any emergency or failure, with the peace of mind that an authorized factory-trained technician will be on site to address your problem within a matter of hours.

Start-Up Service

Start-up Service is designed to provide thorough inspection and energization of the equipment to verify full functionality and warranty certification. A certified Global Services field technician or engineer will visit the site location to perform start-up services for the equipment. A start-up report will be generated and distributed to the customer.

Battery Analysis & Battery Refresh (VRLA)

Thomas & Betts Global Services Battery Analysis & Battery Refresh are designed to help our customers keep their products reliable throughout the duration of the battery/batteries life span. Battery lifetime is highly affected by the environment in which it operates. The Battery Analysis will help to identify cells that may be damaged or faulty due to heat, age, environmental conditions, or deterioration. These factors can pose a considerable threat to battery performance. While analysis can be performed at anytime, we recommend testing after the third year of product operation. A certified Global Services field engineer will be used to perform this on site service.

Time and Material Services

Thomas & Betts Power Solutions offers time and material billable services for non-contracted customers. Time and materials services include field upgrades, standby services, preventative maintenance checks, repairs, and emergency visits. Services are billed on an hourly service rate basis plus applicable zone charges.