Training

ON-SITE TRAINING
On-site Training is offered to train personnel on the operation of new equipment.  Training can be performed at the customer site or at our Power Academy.
 
POWER ACADEMY PROGRAM
Customer Product Training
 
Global Services offers comprehensive product training.  In conjunction with the Thomas & Betts Power Solutions Engineering team, Global Services has developed a series of training modules to fit a variety of skill levels.  From basic operator training to in-depth troubleshooting, we offer a complete training package through our Power Academy Program.
 
Features
·     On-site or factory training
·     Modular course design
·     Multiple skill levels
·     Tailored to fit your products
·     Factory certified training instructors
 
Benefits to Customer
·     Assures site personnel are able to properly operate equipment
·     Able to quickly access the status of the equipment and take appropriate action
·     Able to avoid potentially high risk situations by properly interpreting
      event / alarm logs
·     7x24 technical support when questions arise
 
Key Points
·      Basic / Operator Level
       This level ensures that site personnel are able to safely place units into service or isolate them for maintenance.  System metering and alarms are covered.
·     Technician Level
     This level equips the personnel to perform system maintenance to
    ensure first responder support to critical equipment.  The course is
    for user based maintenance of all equipment.
·    Separate modules for each product use a consistent layout for ease
    of use.  All modules are offered with guaranteed levels of detail to
    provide differing degrees of expertise.
·   Power academy courses are provided at the Thomas & Betts Power Solutions factory or at the customer site.
·  Certificate of completion is given for each successfully completed course.